Application Privacy Policy
Dossy.co Pty Ltd
1. We respect your privacy
A. Dossy.co Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and software application users. We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect, use, store, and handle your personal information.
B. "Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information
A. Dossy.co Pty Ltd may receive and store the personal information you enter into our software application Dossy, provide it to us directly, or give it to us in other forms.
B. You may be able to provide information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service order. This information is crucial for us to deliver our services effectively. Additional information may be collected when you provide feedback, respond to surveys, or communicate with our customer support.
C. We may also collect any other information you provide while interacting with us.
3. How we collect your personal information
A. Dossy.co Pty Ltd collects personal information from you in a variety of ways, including when you interact with us electronically, access our software application, and when we provide our services to you.
B. If we receive personal information from third parties, we will protect it as set out in this Privacy Policy.
4. Use of your personal information
A. Dossy.co Pty Ltd may use personal information collected from you to provide you with information, updates, and our services.
B. We do not sell or trade personal information to third parties. Your data will only be used to provide and improve our services and for internal record-keeping.
C. Dossy.co Pty Ltd may contact you by various means, including telephone, email, SMS, or mail.
5. Disclosure of your personal information
A. We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as necessary for the purposes outlined in this Policy. Personal information is only shared with third parties when required for service delivery and will not be sold.
B. We may need to disclose personal information to comply with legal requirements, such as a law, regulation, court order, subpoena, or warrant.
C. Personal information may be stored or processed in countries outside Australia, but we will ensure that your information is protected according to this Privacy Policy.
6. Data Retention and Deletion
A. Personal information will be retained only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
B. You have the right to request the deletion of your personal data at any time. If you wish to delete your personal information, please contact us at hello@dossy.co, and we will respond promptly to your request.
7. Security of Your Personal Information
A. We are committed to ensuring that the information you provide is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure your information.
B. Although we take measures to protect your data, we cannot guarantee the security of information transmitted to us.
8. Access to Your Personal Information
A. You may request details of personal information that we hold about you as per the provisions of the Privacy Act 1988 (Cth). If you believe that any information we hold is inaccurate, out of date, or incomplete, please contact us at hello@dossy.co.
9. Complaints About Privacy
A. If you have any complaints about our privacy practices, please email us at hello@dossy.co. We take complaints seriously and will respond promptly.
10. Opt-Out Right
A. You can stop all collection of information by uninstalling the Application. You may also request to opt-out via email at hello@dossy.co.
11. Changes to Privacy Policy
A. We may change this Privacy Policy in the future. Changes will be effective immediately upon posting on our website or application. Please check back periodically for updates.
12. Software Application and Automatic Collection
A. When you use our Application, we may collect certain information, such as your device ID and IP address, in an aggregated manner to analyze and improve our services.
B. We may use cookies to enhance your experience, and you may choose to disable cookies through your device settings.
13. Geo-Location
A. Our Application may use GPS technology to determine your location for relevant features. Your location will not be shared with other users or partners.
For any questions or concerns about our Privacy Policy, please contact us at hello@dossy.co.